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Privacy Policy

This Privacy Policy explains how Generation Beta Digital Limited ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you use our services through BetaOffice (betaoffice.uk).

1. Information We Collect

  • Personal Information: Name, email address, phone number, date of birth, and identity documents.
  • Company Details: Company name, registration number, address, directors.
  • Payment Information: Processed securely via Stripe. We do not store card details.
  • Technical Data: IP address, browser type, access times, and website interactions.

2. How We Use Your Information

We use your data to:

  • Provide and manage your virtual office services
  • Verify your identity (KYC/AML compliance)
  • Communicate with you about your account and services
  • Comply with legal obligations

3. Sharing Your Information

We only share your information with trusted third parties required for service delivery, including:

  • The Hoxton Mix Ltd – for virtual office services & mail handling
  • Stripe – for secure payment processing
  • Companies House API – for business verification

4. Data Storage & Security

We store your data on secure, encrypted systems and limit access to authorised personnel only. All data transfers are secured via HTTPS.

5. Your Rights

  • Access your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to or restrict processing

To exercise your rights, contact us at privacy@betaoffice.uk.

6. Cookies

Our website uses cookies for functionality, security, and analytics. Please refer to our Cookie Policy for details.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and meet legal obligations. Scanned mail is securely stored for a period of 12 months from the date of receipt, after which it is automatically deleted unless otherwise required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

9. Contact Us

If you have any questions or concerns, please contact:
Generation Beta Digital Limited
Email: privacy@betaoffice.uk